Despite the ubiquitous nature of emotions as part of the human psyche, the emotional side of leadership is largely ignored in formal and informal training of managers, often resulting in miscommunication and contributing to stress in the workplace. Though concepts such as emotional intelligence have entered the mainstream, they are often marginalized in managerial practice. This book argues that without acknowledging the powerful influence of emotions—your own as … More >>
The Human Side of Leadership: Navigating Emotions at Work
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#1 by Leader on May 3, 2010 - 10:17 pm
It is not enough to have the technical skills and knowledge to be an effective manager and/or leader. The most difficult challenges are often the ones related to dealing with emotionally-laden situations with colleagues, supervisees, bosses, and “customers” (which can be students in an academic setting). This book provides guidance for dealing with these situations and includes lots of interesing examples from various types of work settings. I found it really helpful to me as a leader/manager. I have been able to put several of the suggestions to good use. The book was also very interesting to read.
Rating: 5 / 5